The safety and security of your child is of upmost importance to us. We have CCTV operating throughout our West Bromwich and Streatham nurseries. This consists of 16 cameras located in different areas of the nursery, all of which record and are being monitored by the manager in the main office. Our outdoor play area is fully enclosed and supervised at all times and also has CCTV. Our front door is operated by a buzzer entry system. We will only allow visitors with appointments in to the nursery. If we do not recognise a visitor at the door they will not be allowed entry if they do not have a prior appointment with the manager. Children will not be allowed to leave the nursery premises alone and the person collecting your child must be known to the nursery staff and be over 18 years of age. There will be no exceptions made to this rule. Parents and guardians will be asked to provide a photograph of themselves and anyone else who they may ask to collect their child. Also a password will be set up for parents that will only be known to parents and the nursery manager. The password system will be used if a parent sends a friend or relative unknown to the nursery to collect their child. If the password given by this person is incorrect then your child will not be released in to the persons care.